Shipping & Returns
Shipping Policy
We offer standard shipping to customers within Canada only. Orders are typically processed and shipped within 2-3 business days.
Delivery times may vary depending on your location and shipping carrier.
We offer free standard shipping on all orders over $200. For orders under $200, a flat rate shipping fee of $25 will be applied.
We are not responsible for any lost, stolen, or damaged packages. If you have any issues with your delivery, please contact the shipping carrier directly to file a claim.
Please note that we do not currently offer international shipping.
If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at yukonmartco@gmail.com
Return & Exchange Policy
We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a flexible return and exchange policy.
Non-perishable Items: Non-perishable items can be returned or exchanged within 30 days of purchase. The item must be unused and in its original packaging.
Perishable Items: Due to the nature of perishable items, we cannot accept returns or exchanges on these items. However, if you receive a perishable item that is damaged or spoiled, please contact us immediately and we will do our best to make it right.
Refunds: Refunds will be issued in the original form of payment. Please allow up to 10 business days for the refund to be processed and reflected in your account.
Exchanges: Exchanges can be made for items of equal or lesser value. If you would like to exchange an item, please contact us to arrange the exchange. You will be responsible for any shipping fees associated with the exchange.
How to Initiate a Return or Exchange: To initiate a return or exchange, please contact us at [insert contact information]. We will provide you with further instructions on how to proceed with your return or exchange.
Please note that we reserve the right to refuse any returns or exchanges that do not meet our policy guidelines.